Founded to break down the walls between advisers, creditors, collectors, regulators and other stakeholders, Money Advice Liaison Group (MALG) is the only organisation that unites the whole UK debt ecosystem to improve the lives of people in debt.
Find out more about usBe part of a community of more than 160 diverse organisations that you won’t find in one place anywhere else. Get regular opportunities to meet, engage and partner with them via a rich programme of of virtual and face-to-face events including an open-agenda Members Friday Forum.
Access an inclusive, neutral space where professionals can talk frankly and constructively about the issues that matter most. Membership demonstrates your organisation’s commitment to transparency, collaboration and better outcomes for people in debt.
Stay ahead of the curve with latest updates on emerging practice from experts you wouldn’t otherwise come across. Build new relationships, find practical solutions to casework challenges and uncover collaborative projects with a network of people who want to make change happen.
“We are proud to be Members of MALG, supporting a collaborative approach to improving the solutions available for those in financial hardship or vulnerable situations. MALG facilitates the sharing of expertise and best practice and provides a forum for joined up thinking and new ideas. This is beneficial to continuously developing our understanding of customer’s debt issues, enabling us to deliver a flexible and tailored approach to collections which meets the needs of the customer and the creditor.”
“Membership has increased my network and also ensured I am fully up to date in my field; I love that MALG is always ahead of the curve so the right people are talking about the right stuff at the right time. If there is new legislation then I know I can rely on MALG for the key points, same goes for industry consultations. It is also a friendly organisation making a safe space for discussions.”
“MALG ‘s forward thinking approach on age old problems and new issues enables members to be on the front foot on how they manage and deal with their clients’ needs and demands. MALG’s ability to showcase the social and stigmatic problems consumers face when in debt has helped member organisations better equip and prepare themselves. MALG’s continuous efforts to forge synergies has helped improve better relations between the advice and creditor sector, making the consumer a direct beneficiary.”
“It’s so important for creditors and debt advice services to work closely together to develop best practice and to find better ways of helping indebted households. There are always considerable challenges to overcome for vulnerable customers when it comes to debt, but working together means that we have a much better chance of tackling problems and finding solutions that work for everyone. MALG has the potential to bring together industry experts from every conceivable area of money advice including creditors, debt advice agencies, government departments, welfare services think tanks, fintech companies, financial capability champions, financial inclusion experts and service users. This is truly unique.”
